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Knowledge Base Articles

FlexNet Manager Suite 2019 R2 - on-premises

Summary Information about FlexNet Manager Suite 2019 R2 on-premises edition FlexNet Manager Suite 2019 R2 Release: November 12, 2019 Prior ReleaseLater ReleaseFNMS 2019 R1-   Our traditional Release Notes document no longer exist! Instead we have s...

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dswann by Flexera Alumni
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With FlexNet Manager Suite 2019 R2, downgrading to earlier versions of the FlexNet Beacon or inventory agent causes the application to unexpectedly quit

With FlexNet Manager Suite 2019 R2, after a 14.0.x or later version of the FlexNet Beacon or inventory agent is installed, attempting to then downgrade to an earlier version (13.8.x or earlier) will result in the  application unexpectedly quitting, ...

GregBirk by Technical Writer
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Locally configured ExcludeDirectory settings for Unix-like devices gets overwritten by agent policy update, if no exclusions are specified in inventory settings in the UI

Symptoms: Since the ExcludeDirectory value is coming from policy to be used to apply configuration locally on a machine, the agent overwrites any previous values in config.ini if it is present in the policy which overwrites custom exclusions  Diag...

JJacildo by Level 6 Flexeran
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Send email upon a managesoft error

When a managesoft component reports an error its possible to get windows to automatically email the entry, this only works for the older components (agent components) which are used both on the agent and some parts of the beacon   Computer Manageme...

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dcollins by Flexera Alumni
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How to assign subnets to a beacon

Sometimes when applying rules to run on beacons it’s easy to forget that the beacon itself also needs an authorised rule, usually, you can see this in the discovery logs as the following- Generating subnet ranges. 0 authorized ranges, 0 included  ...

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dcollins by Flexera Alumni
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Issues caused by multiple Batch Processors.

SummaryPotential issues caused by having multiple Batch Processors configured within FNMS. You might have multiple Batch servers for multiple reasons such as, copying data from Production to UAT, recently changed to a new server and not decommission...

Dmulvaney by Flexera Alumni
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"Sign In Failure" is shown when logging in to a Managed Service Provider where SSO (SingleSignOn) is enabled after a license update.

Description * This issue impacts on Managed Service Provider where multiple tenants are running. After an FNMS license is updated, end-users see "Sign In Failure" when logging in to MSP (ManagedServiceProvider) where SSO (SingleSignOn) is enabled. T...

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shirase by Flexera Alumni
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