SummaryThis Knowledge article will describe a migration issue on error "Cannot drop index ?PK_ComplianceDomain? because it enforces the full-text key for table or indexed view". It provides with the reason of the cause and the workaround.SymptomsA mi...
SummaryThis article addresses the error: '[ensure] ...the Windows Service Control Manager port 135 is open for remote connections.'SymptomsThe following message would seem to indicate that access to port 135 is required for remote execution operation...
SummaryThis article discusses the possibililty of assigning roles to Active Directory groups within FlexNet Manager SuiteSynopsisIs it possible to assign roles to Active Directory Groups within FlexNet Manager Suite?DiscussionThe online help document...
SummaryHow to make mass update changes to Software License fields like Location, Cost Center, Financials or any similar fields.SynopsisThe All Licenses view under the License Compliance menu allows you to modify multiple objects at a time.If you need...
SummaryConnecting using Citrix sessions to the WebUi results in a "anti-forgery token" error, this error will be present in the WebUi log file.Symptoms When connecting to the FlexNet Manager Suite WebUi using Citrix connecitons this fails with the fo...
SummaryCannot log in to FNMS web console with error "Your account does not allow you to access FlexNet Manager Suite interactively."SymptomsOperator cannot log in to FNMS web console. But operator's account is existing in the Accounts and the Status...
SummaryHow to get rid of Active Directory data for ADs going out of serviceSynopsisSome of these ADs are gone out of service, some of them will go out of service soon.For the ADs which are out of service by now I deleted the respective jobs and delet...
SummaryWhen loading the FlexNet Manager Suite WebUi an "Internet Explorer cannot display the webpage" message is displayed.SymptomsWhen loading the FlexNet Manager Suite WebUi an "Internet Explorer cannot display the webpage" message is displayed. ...
SummaryThis article answers the question on encrypted connection support.QuestionDoes the Oracle inventory via remote execution support encrypted connections from the beacon to the Oracle database?AnswerProduct management confirmed that the Oracle cl...
Summary"Licensed from PO" count on the Compliance page of the license this differs from the "Assigned entitlements" count on the Purchases tab of the license.SymptomsWhen viewing the "Licensed from PO" count on the Compliance page of the license this...
SummaryAn "An unexpected error occurred while reading the license" error is displayed when importing a new license into FlexNet Manager Suite.SymptomsWhen import a new license using the Managesoft.Activation.Wizard.exe the following error message is ...
SummaryWhen running a License Reconcile the following error is produced in the importer.log,"Error: Value cannot be null."SymptomsWhen running a License Reconcile the following error is produced in the importer.log and the license reconcile will be m...
SummaryOnline help for Asset status do not reflect each statusSynopsisHaving a glimpse look at the online help (by clicking the ? on the upper right hand sight of the UI) while checking a particular asset, not all available status are listed in the h...
SummaryThis article discusses how to use FlexNet Manager Suite to manage subscription licenses prior to the 2016 R1 release.SymptomsWe're having issues using Subscription licenses in FNMS. We upload the PO's as software for the 1st yr. of Creative Cl...
SummaryHow can entries for VMWare Inventory be cleaned up in FNMSSynopsisWe want to Clean up no longer needed entries for VMWare Inventory in FNMS from the Discovery and Inventory > VMWare Inventory page, how can this be done?DiscussionThe VMware inv...
SummaryThis article addresses the issue where reports exported from the Inventory Without Assets page show the 'Linked Assets' column as blank.SymptomsIn the Inventory Without Assets page, when "Inventory Device Type" is set as Virtual Machine, the l...
SummaryThis article gives information about the DB migration script.SynopsisWhen performing DB upgrade from older to newer version of FNMS it fails with an error message "Migration cannot continue until all objects are owned by dbo. Please refer to ...
SummaryThis article addresses the issue where an application consumes a license despite its status being set to 'Ignored'.SynopsisWithin the Properties of a License you will see consumption showing on the Consumption tab, for example:The consumption ...
SummaryThis knowledge base article will describe and explain when our user based license will show user as 'Unknown User' and what steps you could do to avoid it.QuestionIn FlexNet Manager Platform product, the consumption tab of User based license w...
SummaryThis article covers a KeyNotFoundException: The given key was not present in the dictionary error when you are accessing the Assets> Change Management tab.SymptomsWhen accessing the Assets> Change Management tab you may encounter a red bar err...
