FlexNet Manager Knowledge Base

FlexNet Manager Knowledge Base

Inventory device records for AWS instances are deleted if AWS status was "terminated" or failed to be retrieved at any time in the past

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Summary Customers may not see inventories from the VMs on AWS on the "All Inventory" page when AWS import is not used. Symptom This issue shows the following symptoms:1) Inventories from the VMs on AWS come into the ImportedComputer table, but not i...
by Flexera shirase Flexera

Enhancement request: Creating License by SKU Search

4 3 805
Summary This article provides details on the enhancement request to be able to search by SKU (Stock Keeping Unit). Symptoms An enhancement request has been raised to fulfil the ability to use a given SKU - assuming the purchase has an identified SKU ...
by cingham Wanderer

"Sign In Failure" is shown when logging in to a Managed Service Provider where SSO (SingleSignOn) is enabled after a license update.

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Description * This issue impacts on Managed Service Provider where multiple tenants are running. After an FNMS license is updated, end-users see "Sign In Failure" when logging in to MSP (ManagedServiceProvider) where SSO (SingleSignOn) is enabled. T...
by Flexera shirase Flexera