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When re-ordering columns or applying filters to edit a custom report these changes are not saved.

When re-ordering columns or applying filters to edit a custom report these changes are not saved.

Summary

When re-ordering columns or applying filters to edit a custom report these changes are not saved.

Symptoms

When re-ordering columns or applying filters to edit a custom report these changes are not saved and do not appear in the next run of the report.


Cause

This behaviour is caused by an known issue and has been assigned the reference number "FNMS-27236".


Steps To Reproduce

The steps below will result in the issue and can be used to determine if the behaviour witnessed is caused by the issue.

1. Reports menu > Reports Index.

2. Select any custom (non Out Of the Box) report, Open the report.

3. Run report the report.

4. Add filter or move column within the report.

5. Click 'Save as' button and name the report.

6, Click Save.

7. Run report again.

Expected Result: same as listed in step 4.

Actual Result: same as listed in step 3, the changes made to grid were lost.


Resolution

The issue assigned to this behaviour is currently scheduled for review, once resolved the issue number will be listed in the product release notes.

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Comments
this is indeed very annoying. Only when you completely rebuild the report including the columns you would like to have added in the first place then it works.

I have gotten another number attached to the same issue, FNMS-31780. So a question, when I will be looking into release notes to see if this is solved will both numbers show up?

Hi,

this issue still exist in the latest FNMS 2019 R1 release.

@dbarrDo you have any updates on this case?

This one is ongoing for years now. When can we finally expect a fix? Right now one can't really rely on the reporting as it seems the same custom report happens to reorder and also hide and show different columns almost randomly for different team members. Furthermore even if columns are manually adjusted to ones needs after exporting to CSV/XLSX they are often reordered.

Same frustration here

Does anyone know if this bug is also present in the Cloud version?

@MrPotato 

Yes, indeed!

We are using the cloud version and experience the same behavior.

Nevertheless, I have found a workaround that works perfectly (at least for me):

Use Microsoft EDGE!

That's it! The reports can be edited and the applied filters are saved.

PROBLEM SOLVED (at least for me)

Try it and please provide feedback.

 

@dbarr @Codebuster @MrPotato @KMaria @rene_lansink 

seems to be fixed in 2019 R2 On-Prem

IOJ-18076622 ReportsReport "Save as" loses advanced filter setting

https://helpnet.flexerasoftware.com/FlexNetManagerSuite2019R2/EN/FlexNet%20Manager%20Suite%20Resolve...

@dennis_reinhardt Description is very ambiguous. I don't think this one targets the specific bug about problems with shifting columns WHILE creating report in the first place. I think it only refers to the fact that once you have a report in place, with a set of criteria, and you want to save a copy of it, then those advanced filters are lost. Isn't 2019R2 released in Cloud already? @Codebuster above mentioned the very bug we're discussing here is still present in his cloud environment.

@MrPotato 

As I said: With Microsoft Edge as the browser of choice, the bug is gone with the FNMS Cloud version. Everything works fine when you re-open an existing report.

You can change and save everything like re-arranging columns applying or changing advanced filters or even change the whole report from the scratch.

 

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Last update:
‎Mar 07, 2019 05:55 PM
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