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When re-ordering columns or applying filters to edit a custom report these changes are not saved.

When re-ordering columns or applying filters to edit a custom report these changes are not saved.

Summary

When re-ordering columns or applying filters to edit a custom report these changes are not saved.

Symptoms

When re-ordering columns or applying filters to edit a custom report these changes are not saved and do not appear in the next run of the report.


Cause

This behaviour is caused by an known issue and has been assigned the reference number "FNMS-27236".


Steps To Reproduce

The steps below will result in the issue and can be used to determine if the behaviour witnessed is caused by the issue.

1. Reports menu > Reports Index.

2. Select any custom (non Out Of the Box) report, Open the report.

3. Run report the report.

4. Add filter or move column within the report.

5. Click 'Save as' button and name the report.

6, Click Save.

7. Run report again.

Expected Result: same as listed in step 4.

Actual Result: same as listed in step 3, the changes made to grid were lost.


Resolution

The issue assigned to this behaviour is currently scheduled for review, once resolved the issue number will be listed in the product release notes.

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Comments
this is indeed very annoying. Only when you completely rebuild the report including the columns you would like to have added in the first place then it works.

I have gotten another number attached to the same issue, FNMS-31780. So a question, when I will be looking into release notes to see if this is solved will both numbers show up?

Hi,

this issue still exist in the latest FNMS 2019 R1 release.

@dbarrDo you have any updates on this case?

This one is ongoing for years now. When can we finally expect a fix? Right now one can't really rely on the reporting as it seems the same custom report happens to reorder and also hide and show different columns almost randomly for different team members. Furthermore even if columns are manually adjusted to ones needs after exporting to CSV/XLSX they are often reordered.