Users linked Customer Role can't change their password
Users linked Customer Role can't change their password
Summary
Operators linked to a Customer Role cannot change their Password
Synopsis
Operators linked to a Customer Role cannot change their Password
Example: Role called "HelpDesk". users/operators assigned this role can't change their password
If they go to "My Account" they get this error:
We have a problem. 403: Unauthorized
Discussion
To be able to access the My Account page the role must have the setting Configure operators of FlexNet Manager Platform under the Administration section set to Allow.
I do have one customer that even with those flags checked can´t change his password, keeps saying that Member or account associated with email :xxxxxxxxx does not have the rigth information or permissions in the system.
I already double checked the roles and i cannot explain the behaviour that the customer is reporting.
