ILMT import Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts'

ILMT import Failed to execute Reader 'SendInstallerEvidence' Error: Invalid object name 'sam.software_facts'

Symptoms:

If you check the importer.log found at: 

C:\ProgramData\Flexera Software\Compliance\Logging\ComplianceReader

[INFO ] SendInstallerEvidence (Transfer data from source 'ILMT' to FNMP) (VersionFrom: 9.2.3)
[INFO ] Failed to execute Reader 'SendInstallerEvidence' from file C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\ilmt sql\InstallerEvidence.xml, at step line 3
Error: Invalid object name 'sam.software_facts'.

[ERROR] System.Data.SqlClient.SqlException (0x80131904): Invalid object name 'sam.software_facts'.

Diagnosis:

The ILMT Integrations are failing for both ILMT DB2 and ILMT SQL from version 9.2.20 onwards due to schema change in the ILMT side. The error pertains to a table that does not exist due to the database schema version of ILMT is not currently supported by our current ILMT SQL readers. 

You can reproduce the issue by:

  1. Create a ILMT connection from beacon for version DB2 9.2.22
  2. Execute the import
  3. You can notice imports fails with following Error Message:
    "System.Data.OleDb.OleDbException (0x80040E37): [DB2/LINUXX8664] SQL0204N "SAM.SOFTWARE_FACTS" is an undefined name. SQLSTATE=42704"

Solution:

On going enhancement: Enhancement#IOJ-2182680

FNMS Cloud: Fix version FNMS 2020 R2.5

FNMS On Prem: The enhancement will be included in the next version of FNMS.

Workaround for On-Prem Only (Applicable for FNMS 2020 R2 and lower)

  1. On your Application server go to file path: C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\ILMT SQL
     
  2. Make a copy/backup of the following XML file:
    -InstallerEvidence.xml
    -reader.config
  3. On the provided zip: ILMT SQL.zip
  4. Extract the files and replace or put the following files into ILMT SQL reader folder

 

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Last update:
‎May 04, 2021 09:37 AM
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