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FlexNet Manager Agent fails to gather Oracle database inventory on Oracle 12c or later

FlexNet Manager Agent fails to gather Oracle database inventory on Oracle 12c or later

Summary

FlexNet Agent fails to gather Oracle inventory on Oracle 12c or later. Pluggable Databases (PDBs) does not appear in the Oracle Instances page.

Symptoms

Environment
  • Oracle Database 12c or later
  • Oracle Multitenant database instances, container database (CDB) and plugable database (PDB)
  • FlexNet Manager Agent 2015 R2 to 2018 R1

Container database is existing but Pluggable Databases (PDBs) does not appear in the Oracle Instances page.
Or Agent fails to generate Oracle database inventory.


Cause

FlexNet Manager Agent 2015R2 or later supports Local Oracle inventory, but Agent 2015 R2 to 2018 R1 do not support Oracle Multitenant database environment.

Resolution

Please use Oracle inventory (Remote Execution) via rules or upgrade FlexNet Manager Suite and Agent to 2018 R2 or later release.
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Last update:
‎Dec 05, 2018 04:37 AM
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