Summary
FlexNet Agent fails to gather Oracle inventory on Oracle 12c or later.
Pluggable Databases (PDBs) does not appear in the Oracle Instances page.
Symptoms
Environment
- Oracle Database 12c or later
- Oracle Multitenant database instances, container database (CDB) and plugable database (PDB)
- FlexNet Manager Agent 2015 R2 to 2018 R1
Container database is existing but Pluggable Databases (PDBs) does not appear in the Oracle Instances page.
Or Agent fails to generate Oracle database inventory.
Cause
FlexNet Manager Agent 2015R2 or later supports Local Oracle inventory, but Agent 2015 R2 to 2018 R1 do not support Oracle Multitenant database environment.
Resolution
Please use Oracle inventory (Remote Execution) via rules or upgrade FlexNet Manager Suite and Agent to 2018 R2 or later release.
