cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Summary

This article covers a known issue for FNMEA 15.5.13 where the admin account on the FlexNet domain still displays the GMT time zone even though the account has been configured with the British Time zone and has moved to BST.

Symptoms

Our Report Designer module didn't update the time to BST (British Summer Time) and aggregation is running an hour behind it.
Is there anywhere to configure this in Cognos? I'm waiting on daily aggregation to finish and restart the services to see if that's going to help but that won't be until later today.

This also occurs in the FNMEA interface.

Account: Administrator
Domain: FlexNet
Timezone Displayed: GMT
Profile > Time Zone: (GMT 0.0) British Time

Account: customer LDAP account
Domain: CustomerDomain
Timezone Displayed: BST
Profile > Time Zone: (GMT 0.0) British Time

Admin Server Location: UK
System time configured: BST

Reporting Server Location: UK
System time configured: BST


Steps To Reproduce

Customer logged in as the administrator at 10:56am (per the system time clock) and navigated to Admin > Logged-In Users, the Date of Last Login displays the time as 9:56am.

However, when logging in with the customer's LDAP account these times match.


Resolution

This has been logged as a product issue under FNMEA-9134 and is fixed in FNMEA 2016 R2.
Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Feb 08, 2018 01:58 PM
Updated by: