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Summary

Error: "The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured. Try again or contact your administrator." shows when opening Cognos from Report Designer.

Symptoms

When Cognos reporting is opened from the Report Designer tab, following error message shows up:

"The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured.

Try again or contact your administrator."



User-added image

Cause

The Cognos service is not up and running

Workaround

This error can be resolved by turning on the IBM Cognos service from the Services page.
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Version history
Last update:
‎Jun 07, 2018 02:08 AM
Updated by: