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Summary

This article describes the location of the FlexNet inventory agent Debian Linux package (.deb) installer.

Symptoms

The FlexNet inventory agent Debian Linux package (.deb) installer is not available for download rom the from web UI.

If you choose the "Version x.x.x ManageSoft for Linux (i385 or x86_64) Managed Devices" package, you can only download the ".rpm" agent installer package.

User-added image

Cause

This is is because the FlexNet inventory agent does not support performing a self-upgrade when it has been installed using the Debian Linux .deb package.

Resolution

Debian Linux agent installer files can be found in the following location on a beacon:

C:\ProgramData\Flexera Software\Staging\Common\Packages\Flexera\Adoption\<version>\Rev1.0\ManageSoft for Linux (x86_64) Managed Devices\

For example:

image.png

See also

Please vote for the following Idea in Flexera Ideas if it would be useful to you: ITAM-I-185: Add Support for Debian/Ubuntu agent self upgrade.

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Comments
mengmeng_ge
By
Level 4

Please make sure to use the DEB installer instead of the RPM package for Ubuntu or else you will see some 'glibc' related error.

Big_Kev
By Level 7 Champion
Level 7 Champion

Good point Meng Meng 

 

Kev

Version history
Last update:
‎Feb 06, 2023 06:56 PM
Updated by: