sign in failure at web ui when trying first login after installation

[gotqcorp]

I encountered sign in failure when i tried firstly sign in after installation.

my version of FNMS is FNMS 2019 R1, MSSQL 2012. 

Please help me to solve this problem.

[fawad_laiq]

Hi @gotqcorp 

Have you activated the license? You need to activate the license first. 

If license is activated, can you run below query against compliance database:

SELECT * FROM ComplianceOperator

Make sure you are using same user and password.

[gotqcorp]

Can I contact someone who can issue the POC license temporarily using?

[ChrisG]

You can contact your Flexera (or Flexera Partner) Account Manager if you need a license for any Flexera products. If you do not currently have a relationship with Flexera or a Flexera Partner with an Account Manager assigned, you can get in touch through the following page: https://www.flexera.com/about-us/contact-us