Hi,
When i try to run the reconcile in the FNMS health check in test environment. i am getting the error message and error message attached in the post.
Please help us to solve the error, why we are getting this error. in production enviroment and dev environment it is working fine.
‎Oct 18, 2019 06:21 AM
‎Oct 18, 2019 06:31 AM
hi,
Please verify the logs for your WebUI.
‎Oct 18, 2019 07:26 AM
Hi,
What kind of implementation do you have, on prem or cloud?
Because if it's on prem you can check the webui.log file and search for the error, base on that we can investigate further.
If it's on cloud, you need to ask support to investigate this.
‎Oct 18, 2019 07:27 AM
‎Oct 21, 2019 02:24 AM
‎Oct 21, 2019 06:29 AM
Dear All,
Stop the service in End task and restart the Flexera services in application server then it will work.
Thanks,
Sreerama Yenuga
‎Nov 14, 2019 03:37 AM