mag00_75
Level 7

macOS FlexNet inventory agent now collects user information

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Hi

We have had 2020R2/16.0.1 agents running on our MAC computers and now when we upgraded the application servers and beacons to 2020R2. I was expecting to see the calculated user or assigned user showing up, but unfortunately not. 

For the NDI files from the inventory I can see that they report in different way "UserID on mac-...ndi". 

For those of you that have tested this, did you need to configure something or did it work out of the box? or does it require a couple of inventory cycles before FNMS calculate the usernames

 

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JohnSorensenDK
Moderator Moderator
Moderator

@mag00_75 

There is a known problem with the MacOS inventory agent so that it may fail to generate the UserID. I can see that a new patched inventory agent is available to be tested for our FNMS Cloud customers with 2020 R2.3 in UAT. Please create a support case to get the new agent for testing if you're running FNMS 2020 R2 on-premise.

Thanks

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JohnSorensenDK
Moderator Moderator
Moderator

@mag00_75 

There is a known problem with the MacOS inventory agent so that it may fail to generate the UserID. I can see that a new patched inventory agent is available to be tested for our FNMS Cloud customers with 2020 R2.3 in UAT. Please create a support case to get the new agent for testing if you're running FNMS 2020 R2 on-premise.

Thanks

View solution in original post