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Presuming this is an on-prem Flexera environment there are two distinct license levels for Analytics, i.e. a standard Analytics User (which is the one you captured in the screenshot), but there is also an Analytics Administrator (Business Reporting Portal Admin) entitlement of which only exists one entitlement. Is it possible you have a role(s) that are granting more than one person the Analytics Administrator privileges?
If you look at the second image for the "Business Reporting Portal Admin" role, it indicates that 2 assignments of this role are used, meaning that you have assigned the Portal Admin role to 2 different users. The FNMS License Key for Cognos only allows 1 user to have this role assigned to them which is why you are receiving the error message.
Look at the main Accounts page within FNMS and find the 2 operators that have been assigned to this role. You must assign 1 of these accounts to the standard Analytics user role.
Can we have able to find the login details and error message logs for the Flexera Analytics ?