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Windows agent, vdi.log file growing

Hi All.

Have just installed "FlexNet Inventory Agent.msi" v18.00.420 on Windows, and I've noticed that the "C:\Windows\temp\ManageSoft\vdi.log" file is growing persistently, with one new log line entry every minute of :

[26/04/2022 16:25:27 (S, 5)] {24076} Citrix VDI endpoint information 'endPointClientName' is not found.

Does anyone know how I can disable this?

Thank you.

Dave.

(1) Solution

Good afternoon Dave,
I certainly can't complain, thanks for asking!

That's certainly possible in the mgssetup.ini.
This is outlined in Step 7, here:

https://docs.flexera.com/fnms/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/tasks/FA3-CustomSetupIni.html

Changing the Registry path, setting name and values as relevant.
I believe you'd be looking for something like:

; Registry settings to be created under:
; HKLM\Software\ManageSoft Corp\ManageSoft\VDI Endpoint Agent
[VDI Endpoint Agent]
desc0 = EnableVirtAppUsageTracking
val0 = False

I hope that helps!
Best regards,

Jack

View solution in original post

(4) Replies
jevans
By Level 7 Flexeran
Level 7 Flexeran

Good afternoon Dave, I hope you're well?
My thanks for reaching out via the Community!

The VDI Endpoint Agent is enabled by default.
This error would be thrown when the Agent is running on a non-VDI machine.
I believe for a Windows machine, this may be disabled by setting the below Registry option to 'False' : 

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\VDI Endpoint Agent\CurrentVersion\EnableVirtAppUsageTracking
 
Best regards,
Jack

Thank you very much Jack.  All is well, and I trust same is true for you all too.

One last angle on this might be... is there possibly an option for me to include this setting in the MSI installer file : mgssetup.ini ?

Thanks again.

Dave.

Good afternoon Dave,
I certainly can't complain, thanks for asking!

That's certainly possible in the mgssetup.ini.
This is outlined in Step 7, here:

https://docs.flexera.com/fnms/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/tasks/FA3-CustomSetupIni.html

Changing the Registry path, setting name and values as relevant.
I believe you'd be looking for something like:

; Registry settings to be created under:
; HKLM\Software\ManageSoft Corp\ManageSoft\VDI Endpoint Agent
[VDI Endpoint Agent]
desc0 = EnableVirtAppUsageTracking
val0 = False

I hope that helps!
Best regards,

Jack

Thank you Jack.