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dparab27
Level 6
‎Nov 19, 2020 01:50 PM

Windows Servers not reporting into Flexera Web Application

we have installed Flexera latest upgraded agents on new windows server, during installation we have not seen any errors but still the windows server is not reporting into FlexNet WEB UI.. please guide how we can fix this problem.. how we can re run inventory scan manually.. to see if this server is reporting into Flexera .. what all we need to verify in order to discover new windows server . Thank You

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1 Reply
tjohnson1
Level 8 Flexeran
Level 8 Flexeran
‎Nov 19, 2020 03:57 PM

You can run ndtrack -t machine from an administrative command prompt to collect the inventory (https://docs.flexera.com/fnms/EN/GatherFNInv/index.html#SysRef/FlexNetInventoryAgent/reference/FIA-CommandLine.html). You will also want to look at the tracker log (%temp%\ManageSoft\tracker.log when run manually and C:\Windows\Temp\ManageSoft\tracker.log when run by the system) to see if there were any issues collecting the inventory and uploading it to the beacon.