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Flexera beginner

Re: When I am clicking on Open with report studio option. It is giving me attached error.

Hi, Actually my concern is that only. I am not getting Query studio option there. So I tried Report studio. In earlier case, we used to change the date range and generate the data for verification. But in new case that option we are not getting. Regards, Ranjan
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Frequent contributor

Re: When I am clicking on Open with report studio option. It is giving me attached error.

So after you load the report into Report Studio ( which is the last screenshot you sent ) what happens when you go ahead and execute/Run the report? 

If you are still getting an error at that point that is the same as what you have already referred to you might be best advised to go ahead and raise a support incident with Flexera (for our benefit though pls send in any further screenshots here that include new details).

good luck
Murray

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Flexera beginner

Re: When I am clicking on Open with report studio option. It is giving me attached error.

Hi Murry,

Actually I tried to raise support ticket, but I am not getting option from where I can raise the same. Can you please provide any link, mail id?

 

Regards,

Ranjan

 

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Moderator Moderator
Moderator

Re: When I am clicking on Open with report studio option. It is giving me attached error.

@RANJANP  Don't you see the 'Get Support' -> 'Open new case' from the top menu in the community? If not you can email support (support@flexera.com) or call support:

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Community Manager Community Manager
Community Manager

Re: When I am clicking on Open with report studio option. It is giving me attached error.

Hi! @RANJANP  - I've updated your account. Can you sign out and sign back in and try accessing the case portal? Many thanks! 

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