User created role preventing devices from consuming licences

[OutOnTheWeekend]

Hi, We are encountering issues when assigning devices with a user created role and I wondered if it was a bug that needed reporting.

We have recently added 3 new roles as follows.

Hot Standby / Active Failover - Prod

Hot Standby / Active Failover - Non Prod

Hot Standby / Active Failover - Retired

It seems that all the devices tagged with one of these roles will only consume a licence if it's allocated. We switched the role to Hot Standby / Active Failover and it started to consume 5 extra licences (various metrics) automatically which is correct.

I wondered if there could be a bug caused by the - ?

None of the licences that are now consuming automatically have use rights preventing them from consuming based on role.

Has anyone else had the same issue?

[mfranz · Accepted solution]

Hi,

This is just a guess, but can you check the ComplianceComputerRole table?

I wonder if your custom roles have set the ManageLicenses attribute.

Best regards,

Markward

[OutOnTheWeekend]

Got it in one, thank you for your help with this.