cancel
Showing results for 
Search instead for 
Did you mean: 
Community Manager ChrisG Community Manager
Community Manager

Re: Upgrading the Flexnet Inventory Agent Third Party

Jump to solution

Yes, when using SCCM (or other third party tool) to deploy an agent upgrade, there is not normally any need to have a different process for doing a clean install vs doing an upgrade. (This generalization may not hold if you have some complex configuration or operational needs, but such situations would be unusual.)

As @BradAkers has noted, sometimes Windows Installer determines that it thinks a reboot may be appropriate after upgrading the agent. To avoid an unwanted reboot being triggered automatically, include REBOOT=ReallySuppress on the msiexec command line you use for installing or upgrading the agent.

(Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".)
mark_robinson
Active participant

Re: Upgrading the Flexnet Inventory Agent Third Party

Jump to solution
My organization is also currently planning an agent upgrade to coincide with the recent 2019 R1 upgrade (Cloud). It will be a managed, packaged deployment using SCCM for Windows and jamf for Macs - approximately 70,000 workstations and 14,000 servers. I'd be keen to know if there's a KB article on best practices for this, where the new agent can be downloaded from, should the beacons be upgraded first, any other points to consider etc.? Any input and past experiences appreciated. Thanks.
0 Kudos
Flexera mrichardson
Flexera

Re: Upgrading the Flexnet Inventory Agent Third Party

Jump to solution

Hi Adam,

Yes, the agent packages you download from FNMS includes the upgrade package as well.

I'm seeing a lot of requests like this recently coming through support on how to manage agent installations / upgrades through SCCM so I'm going to create a forum post that will include some information that we have already from official sources and will then open it up for others to reply on with their experiences.

Matt

(Anything expressed here is my own view and not necessarily that of my employer, Flexera)
Highlighted
Flexera mrichardson
Flexera

Re: Upgrading the Flexnet Inventory Agent Third Party

Jump to solution

Hi @mark_robinson,

I've started a new thread on just this topic -

https://community.flexera.com/xtqzp85664/board/message?board.id=FNMS-Discussion&message.id=663#M663

 

This is a very common request and there isn't much currently available but I've collated what I can find and put in that post and would like others to add to it so that we can help anyone with the same request.

(Anything expressed here is my own view and not necessarily that of my employer, Flexera)