Can anyone identify what this error code is? I get it when I attempt to change the status of an application. From the status drop-down menu I click on "Authorized" and then click save and this error code pops up.
‎Oct 10, 2019 10:19 AM
@4jimmyh: As a work-around, have you tried to change the status directly from the "Installed Applications" view? Just filter your list, select the application with a checkbox, and then click the "Change Status" button in the upper right.
Kirk
‎Oct 11, 2019 02:21 PM
If @kclausen's suggestion doesn't help, Flexera Support will be able to look up internal logging details showing what is happening with the error ID you have noted. Submit a case with them to ask for further investigation.
‎Oct 12, 2019 10:43 PM
‎Oct 10, 2019 10:33 AM
Katie, thank you for responding. I'm using the cloud based FlexNet Manager Suite.
‎Oct 10, 2019 11:02 AM
‎Oct 10, 2019 01:51 PM
Thank you Katie, can you give me the url for that forum please.
‎Oct 10, 2019 02:13 PM
‎Oct 10, 2019 02:32 PM
@4jimmyh: As a work-around, have you tried to change the status directly from the "Installed Applications" view? Just filter your list, select the application with a checkbox, and then click the "Change Status" button in the upper right.
Kirk
‎Oct 11, 2019 02:21 PM
If @kclausen's suggestion doesn't help, Flexera Support will be able to look up internal logging details showing what is happening with the error ID you have noted. Submit a case with them to ask for further investigation.
‎Oct 12, 2019 10:43 PM