All of the sudden, our customers are unable to deactivate activation codes for licenses for our product. This appears to be a system wide issue for us.
Our application now contacts our portal to deactivate, but after the request returns, it still says the active license still exists on the system.
I need to submit a support ticket, but can't find anywhere to do that.
‎Oct 08, 2020 11:40 AM
‎Oct 08, 2020 12:08 PM
Hopefully @KPBussey's pointer has helped with getting a support case logged. From the description of your problem it sounds like the functionality you're referring to may be related with either the FlexNet Operations or FlexNet Publisher products. There are separate forum areas for discussing topics related to those products:
‎Oct 08, 2020 08:59 PM
‎Oct 08, 2020 12:08 PM
Hopefully @KPBussey's pointer has helped with getting a support case logged. From the description of your problem it sounds like the functionality you're referring to may be related with either the FlexNet Operations or FlexNet Publisher products. There are separate forum areas for discussing topics related to those products:
‎Oct 08, 2020 08:59 PM