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bmaudlin
Occasional contributor

Re: Troubleshooting Flexera agent is a time consuming process

Is it possible to have visibility of what those tools are? As whenever we've experienced an issue with the Flexera agent, I have only ever been asked for the logs from those devices by support. 

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Flexera dcollins
Flexera

Re: Troubleshooting Flexera agent is a time consuming process

I have created a basic .bat file that can auto gather flexera logs that you may find interesting,

see the Kb: https://community.flexera.com/t5/FlexNet-Manager-knowledge-base/Automated-Gathering-of-logs-for-Flex...