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shelby_day
Level 6
‎Aug 06, 2020 03:40 PM

TIBCO Licensing

What's the trick to getting FNMS to discover my TIBCO installed apps, specifically for processor based licensing?  I can see ONLY desktop products from TIBCO.  Any advice is appreciated.

 

Shelby

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2 Replies
mfranz
Level 16 Champion
Level 16 Champion
‎Aug 07, 2020 05:59 AM

Hi Shelby,

I would suggest, you need to make sure the "recognition chain" is working:

  • How's the application installed?
    • What type of OS?
    • Is it an installer/is it listed in the OS's paket manager?
  • If it's not an installer, can specific files be used for recognition?
    • If the agent is installed, is file scanning activated? 
  • Is the inventory solution / agent picking this information (installer) up (see ndi)?
  • Can the results be seen in FNMS (see inventory db/imported evidences/unrecognized evidences)?
  • Are the evidences mapped to applications?

Best regards,

Markward

Softline Group is Europe's leading independent expert in Software Asset Management.
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winvarma
Level 10
‎May 27, 2021 01:22 AM

Hi @shelby_day ,

did you find a solution or workaround in identifying the applications installed on servers or you got any suggestions from support if you have raised a case for this with flexera ?

 

Regards,

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