TIBCO Licensing

[shelby_day]

What's the trick to getting FNMS to discover my TIBCO installed apps, specifically for processor based licensing?  I can see ONLY desktop products from TIBCO.  Any advice is appreciated.

Shelby

[mfranz]

Hi Shelby,

I would suggest, you need to make sure the "recognition chain" is working:

• How's the application installed?
  • What type of OS?
  • Is it an installer/is it listed in the OS's paket manager?
• If it's not an installer, can specific files be used for recognition?
  • If the agent is installed, is file scanning activated? 
• Is the inventory solution / agent picking this information (installer) up (see ndi)?
• Can the results be seen in FNMS (see inventory db/imported evidences/unrecognized evidences)?
• Are the evidences mapped to applications?

Best regards,

Markward

[winvarma]

Hi @shelby_day ,

did you find a solution or workaround in identifying the applications installed on servers or you got any suggestions from support if you have raised a case for this with flexera ?

Regards,