pkadam73
Level 5

Server status changes to Active from Ignored when set manually

A server who's source is from SMS changes to active from ignored when set manually. The help suggest that under if it is linked to another asset we cannot set the status but the server is not linked to any other asset

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winvarma
Level 10

Hi @pkadam73 ,

have you verified the history tab to make sure what is exactly changing the status and last updated by to make sure that it is SMS which is making the inventory device status as Active?

 

Regards,

 

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