I just started getting an error that the Root Element is missing while loading the beacon service. Any ideas?
We are running 2018 R1 on Prem
Dec 18, 2019 04:41 PM
Can you elaborate on where you are seeing this error, and what other context surrounds it? If it appears in a log file, what details is there? If it is appearing in a UI somewhere, maybe post a screenshot.
Dec 18, 2019 08:35 PM
Dec 19, 2019 08:24 AM
Dec 19, 2019 08:33 AM
I am getting same issue as shown is screen shot while opening beacon, I am using 2019 R1 version on-premise.
I have removed and re-install beacon again but same issue. Not sure what's the issue is.
Can someone please help me to fix the issue?
May 07, 2020 01:24 PM
Did you recently create a new business adapter or change one? If so, I would delete that and see if it fixes your issue. Mine was related to a bugged business adapter.
May 07, 2020 01:28 PM
Yes I was created some business adapters, I moved the .xml files of Business Adapters to another folder which fixed my issue, the Beacon now has started.
Thanks a lot for your quick help!
May 08, 2020 04:01 PM