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Reconciliation and FlexNet Manager Suite Failed

Hi Forum,

Today our Reconciliation and FlexNet Manager Suite fail to run with errro message. 

Before I try to start manual reconciliation I would like to know if any of you got same error and how it got resolved.

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Data.SqlClient.SqlException: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicenseGroupPointsConsumedData_GroupEx". The conflict occurred in database "FNMSCompliance", table "dbo.GroupSnapshot_MT".
The statement has been terminated.
at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at ManageSoft.Database.DatabaseCommand.ExecuteNonQuery()
at ManageSoft.Database.Impl.DatabaseLayerBaseSql.Execute(CommandType p_CommandType, String p_CommandText, DatabaseParameter[] p_Parameters)
at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.LicenseReconcileFinalize(Int32 p_LicenseMeasurementID, Boolean p_isPartial)
at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.ReconcileLicensesFinalize(String PublisherFilter)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at ManageSoft.Compliance.Importer.Logic.XML.ProcedureItem.ExecuteAssembly(IExecutionContext context)
at ManageSoft.Compliance.Importer.Logic.XML.Writer.Execute(IExecutionContext context)
at ManageSoft.Compliance.Importer.Logic.ComplianceImporter.ExecuteWriters(ComplianceReader p_ComplianceReader, IExecutionContext context, String singleConnectionIdentifier)

(3) Replies

@Resh_wabtec 

If you're still having issues I would recommend you to contact Flexera Support and get assistance in troubleshooting this.

Thanks,

in next reconciliation,it resolved on it own

ChrisG
By Community Manager Community Manager
Community Manager

This failure is likely related to the following issue: Known Issue: License reconciliation failure: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_SoftwareLicenseGroupPointsConsumedData_GroupEx" (IOJ-2078225)

See that link for details about a possible cause and guidance on how to handle the situation.

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