Protocol error (s107m858) while running mgspolicy command

[krajkumar]

Hi Team,

We ran mgspolicy command to download the policy from the beacon server. Whilst we do that, we received an error  (s107m858), Error 0xE0500006: Protocol not supported.

We have checked the port connectivity (80,443) to the beacon server, it was fine.

We have restarted the Flexera service and re-ran the mgspolicy but still, we encountered the same error.

I have attached the screenshot of the error!

Can someone assist us with this?

Regards,

[kclausen]

Please see the following Community Post that describes the same symptom.

The root cause here was an older version of Windows Server there the TLS Protocol was disabled.

https://community.flexera.com/t5/FlexNet-Manager-Forum/FNMS-agent-installed-on-Windows-server-2003-and-2008-were-not/td-p/110203

[krajkumar]

Thank you but the issue is with server 2019 as well!