Hi,
Has anyone been experiencing issues connecting to O365 lately? My one customer keeps getting Inventory gathering failed. Error: The remote server returned an error: (403) Forbidden. I regenerated the token but keep getting a 403. I test the connection and it is showing success. Anyone else experiencing the same?
‎Dec 19, 2019 08:02 AM
‎Dec 20, 2019 02:55 PM - edited ‎Dec 20, 2019 03:13 PM
Hi Erick,
Can you try working with the Azure admin and have the 'Reports Reader' role added for the O365 user you are using to generate the token? It should look like the following. In my test, adding this extra role allowed the O365 adapter to capture the usage information successfully.
Please let me know what is the behavior you see after adding this extra role.
Thanks,
Alpesh
‎Jan 03, 2020 05:51 PM - edited ‎Jan 03, 2020 06:47 PM
‎Jan 07, 2020 11:22 AM
‎Jan 07, 2020 11:23 AM
Thanks Erick for letting us know. We will be publishing a KB article documenting this solution for the benefit of our customers.
‎Jan 07, 2020 12:27 PM
A KB has been published with the solution to this issue:
‎Jan 07, 2020 06:36 PM
I still have issues with Import. I have a cloud customer who has this issue.
Early January I had elevated my privileges to 'Cloud App Admin' temporarily and got the token created and import worked well until privilege's were downgraded.
Later I discovered we have to have 'reports reader' additionally, so went ahead to order as dedicated service account that has both 'Cloud App Admin' and 'Reports Reader'. But import doesn't work yet. Most times I get 403 and occasionally I get 502 in terms of error. Any help is appreciated. Thanks in advance!
‎Mar 09, 2020 03:00 AM
‎Mar 10, 2020 11:22 AM
‎Mar 11, 2020 12:13 PM
Hi Savin,
The additional role (Reports Reader) is required due to a change made by Microsoft. More details can be found in the earlier message in this thread -- https://community.flexera.com/t5/FlexNet-Manager-Forum/O365-errors/m-p/127784/highlight/true#M4148.
Please try with these two roles and see what you find.
Thanks!
‎Mar 11, 2020 05:10 PM
‎Mar 12, 2020 10:55 AM
‎Mar 12, 2020 11:19 AM
‎Mar 12, 2020 11:29 AM