What would cause Use rights & rules to not recognize an upgraded version of an application to add if Upgrade rights are set? I created some local applications of higher versions, used the same Publisher, product, applications classification but the local higher version is not being added to the license.
If you click the "..." next to the Version field, do all the versions for the product appear in the expected order?
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@kathy_allen this looks right to me. I would expect the upgrade to be automatically applied at the next reconciliation. (Have you run a reconciliation?)
Natalie Overstreet Lias Senior Product Manager I donât speak for Flexera, and we should all be grateful for that
Yes we run a reconcile daily. I created the local apps Monday so 2 full reconciles have run. I actually have another local app with the same issue. Should I open a support ticket?
