Initial agent remediation steps

[mdiguglielmo]

Hi all,

Looking to document basic agent remediation steps  for in-house purposes and community input would be appreciated.  When an agent doesn't report (for X amount of days) what are some initial steps taken to shed some light on the issue?

[mgunnels · Accepted solution]

Good Afternoon,

Here is a high level approach I take.

[mdiguglielmo]

This is very helpful and a great start.

Thank You!