How to restart the beacon engine service after the reboot of Flexera Beacon Server
We are facing the connectivity issue with Flexera PROD Beacon Server
hence we decided to restart the Flexera Beacon Server. However we are still facing the issue with connectivity.
Kindly guide how to restart the beacon engine service after the reboot of Flexera Beacon Server
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There might not be an issue with the beacon engine. So if a restart doesnt fix the issue there is a problem elsewhere. Best thing to do is upload the beaconengine (C:\ProgramData\Flexera Software\Compliance\Logging\BeaconEngine) logs and the uploader log (C:\windows\temp\managesoft) to see if there are any error messages in there in why it is not connecting.
Please guide where i can get below information.. I know the IP address of our flexera beacon server but no sure about below information .
What is the source IP of traffic?
What is the destination IP of traffic?
What is the protocol? TCP or UDP?
What is the port number?