winvarma
Level 10

How to Manage ServiceNow licenses in FNMS without SaaS platform

Hello Forum,

what are the possibilities in managing the ServiceNow licenses using FNMS with out FNMS SaaS module. please provide your suggestions.

 

Regards,

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2 Replies
kclausen
Level 14 Flexeran
Level 14 Flexeran

Manually set up a User or Named User license for each of your ServiceNow user subscriptions.  Link a Proof of Purchase record to the license to capture the current Purchased Entitlement Count.

Option A

Log into your ServiceNow Admin Portal.  Access the information about that specific User Subscription to see the current list of Users assigned to  the subscription.  Download the user list to CSV/Excel.  Create a Business Adapter to read this list of users and "Allocate" the users to the license to create Consumption.  Repeat this process on a scheduled basis so that FNMS has the current list of assigned users.

Option B

Write a PowerShell Script to connect to the ServiceNow API.  Through the API, pull down the list of assigned users to that specific subscription.  Using PowerShell, convert the API output to CSV.  Create a Business Adapter to read the CSV and "Allocate" the users to the license to create consumption.  Repeat this process on a scheduled basis so that FNMS has the current list of assigned users.

Hi @kclausen ,

thanks for the inputs and will try which ever is an easy option as suggested.

 

Regards,

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