Hello Forum,
what are the possibilities in managing the ServiceNow licenses using FNMS with out FNMS SaaS module. please provide your suggestions.
Regards,
Apr 14, 2021 06:52 AM
Manually set up a User or Named User license for each of your ServiceNow user subscriptions. Link a Proof of Purchase record to the license to capture the current Purchased Entitlement Count.
Option A
Log into your ServiceNow Admin Portal. Access the information about that specific User Subscription to see the current list of Users assigned to the subscription. Download the user list to CSV/Excel. Create a Business Adapter to read this list of users and "Allocate" the users to the license to create Consumption. Repeat this process on a scheduled basis so that FNMS has the current list of assigned users.
Option B
Write a PowerShell Script to connect to the ServiceNow API. Through the API, pull down the list of assigned users to that specific subscription. Using PowerShell, convert the API output to CSV. Create a Business Adapter to read the CSV and "Allocate" the users to the license to create consumption. Repeat this process on a scheduled basis so that FNMS has the current list of assigned users.
Apr 15, 2021 08:04 AM
Hi @kclausen ,
thanks for the inputs and will try which ever is an easy option as suggested.
Regards,
Apr 15, 2021 08:29 AM