Hostname character limit change

[IronManMK10]

Good Afternoon

We are experiencing a small issue in FNMS 2021 R1 On-Prem where FNMS only shows the first 15 characters of a hostname and the last few characters are truncated from the view.

Is there a way of increasing that character limit?

[jevans]

Hi IronMan, thanks for reaching out via the Community.

Are these Windows machines where you're seeing the 15-character name gathered?
If so, I believe the Windows Agent gathers the NetBIOS name - which on a Windows box is limited to 15 characters.
This is discussed in MS' own documentation, here:
"Maximum name length: 15 characters"

https://docs.microsoft.com/en-US/troubleshoot/windows-server/identity/naming-conventions-for-computer-domain-site-ou#netbios-computer-names

Kind regards and thanks,

Jack

[IronManMK10]

Hi @jevans 

Yes these are Windows machines. Thank you for the feedback. Much appreciated.

[IronManMK10]

Also is there anyway that the Agent can pick up the full hostname?

[msutharh]

you can add entry in registry

add new "String value" as ValueName=MachineId and Value Data is full hostname

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Common

[IronManMK10]

Thanks @msutharh - What if it is more than 1 machine?

[msutharh]

You have do it manually.

[russellwood]

Added idea FNMS-I-304 as it would be useful if it could be reviewed to see if the agent could be updated to take data from somewhere in case of this issue.

[arjan_leeuwrik]

Hi Russel, any response on your useful idea?