When I try to edit a custom report(tried both public and Private) in Flenet Manager Suite reports, I am getting the following error code :
Error ID: 887ca4f8-d27e-40da-aee2-6c03a54d8e45
And the following text message:
We have a problem. Unexpected error
Can someone guide me on why this is happening and what is the solution to be able to edit an existing report?
It looks like you are getting a Red Bar error in your FNMS WebUI. If you would like assistance troubleshooting this error you can open a support case by providing the WebUI log and a new error ID. You can find the steps to generate this log in the attached knowledge base article.
How to Troubleshoot WebUI Red Bar Errors using the WebUI.log
If you are using the FNMS Cloud, then please just submit the support case with the error code and where in the FNMS UI you encounter this error.
Was the report created in the Reports portal or is it a custom report, meaning it is based on SQL?
In some FNMS releases you will see the "Edit" button, although the import was created form custom SQL and cannot be edited in the web interface.
What solution do you use, cloud or on prem?
If on prem, you can find the error in your application server:
%programdata% \flexera software\compliance\logging\webui
There you should see more about your error.