Our Contract for Flexera End User License Agreement and Flexera Master Software License and Services Agreement it keeps changing from Active to Archived. I am not sure how to change it back to Active any assistance would be greatly appreciated.
Affect: We have opened licenses for Flexera but it states the contract is expired.
I checked and there is no expiry date on the contract but I figured because we had a license that did expire somehow it has linked to the contract win FNMS Procuement-> Contracts -> All Contracts
May 06, 2020 08:48 AM
Hi @shill2
Is it possible that you have accidentally deleted the assigned vendor from the "Vendors" section? If so, and the following option is activated, this could be a reason.
The Contracts tab on the System Settings page enables you to specify global settings for contracts. The page has the following setting:
Archive contracts when a vendor is deleted
This setting enables FlexNet Manager Suite to archive all the related contracts when a vendor is deleted. FlexNet Manager Suite changes the status of all such contracts to Archived.
Best, Dennis
May 09, 2020 03:29 PM
May 09, 2020 07:04 AM
Hi @shill2
Is it possible that you have accidentally deleted the assigned vendor from the "Vendors" section? If so, and the following option is activated, this could be a reason.
The Contracts tab on the System Settings page enables you to specify global settings for contracts. The page has the following setting:
Archive contracts when a vendor is deleted
This setting enables FlexNet Manager Suite to archive all the related contracts when a vendor is deleted. FlexNet Manager Suite changes the status of all such contracts to Archived.
Best, Dennis
May 09, 2020 03:29 PM
May 11, 2020 11:07 AM