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Flexera Agent Leftovers After Uninstallation

chirag_sharma2
By
Level 7

Why Flexera agent is not capable of Uninstalling RegKeys and Folders. Is there a different uninstaller available to deal with it? 

(2) Replies

tjohnson1
By Technical Writer
Technical Writer

Windows Installer treats files created or modified after the product is installed as user data and will not delete them. In regards to the registry keys, please uncomment DESTRUCTIVEUNINSTALL = 1 in the bootstrap file used to install the agent. A copy of the bootstrap file is stored in the installation directory (C:\Program Files (x86)\ManageSoft\mgssetup.ini) and the value of DESTRUCTIVEUNINSTALL is read at uninstall time.

Thanks @tjohnson1 

I will try that part. Thanks for sharing your knowledge.