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Flexera Agent Compatibility - Older agents 2016 + 2017

Hi There, is anyone aware of where I can look up the Agent Compatibility with the various Operating Systems of older agents. I know that the "Flexnet Manager Suite - System Requirements" document contains the details for that specific version but I can only see the most recent Version for 2019 in the Documentation area and not sure if I do find the older versions, if they have been updated.

Our packaging teams are beginning to create Base Builds for RHEL  8 (Redhat Enterprise Linux 😎  and have asked me if our current Agent which is Version 2016  12.1.0 is compatible with RHEL 8.

 

Thanks as Always

Bruce

(1) Solution
(9) Replies
Thx .. my concern is that since RHEL 8 was just released this year May 2019 roughly .. it's quite possible the older agents are compatible but were not known at the time when the older version documentation was being created. Not sure if the older documents are being updated. Perhaps I will submit a Case.

Thx again
quite possibly, generally its the newer versions of the agent that undergo testing with newer os builds but you can request an older agent to be tested on a newer os build in a support ticket.
https://www.linkedin.com/in/dave-collins-7aa71a3b

Search JAVA in the FlexNet Managers Blog. The Linux current client is backwardly compatible even if it is a higher version than your installation. You need it to deal with Oracle Java in a Linux environment. 

 

Hi Everyone, I submitted a Case and have received an update as follows .... 

The 12.1.0 agent officially supports Red Hat Enterprise Linux 3, 4, 5, 6, 7 (x86-64 only): https://helpnet.flexerasoftware.com/fnms2016r1sp1/onpremises/FlexNet%20Manager%20Suite%20Release%20Notes%202016%20R1%20SP1%20(English).pdf

Support for RHEL 8 was added in 2019 R1 (13.2).

The 12.1 agent may work with RHEL 8, but it is untested and if you were to experience issues, we would ask you to upgrade to a supported version (13.2 or later).

@bruce_giles if you pm me the ticket number I can see if i can get engineering to get test confirmation this version if you prefer?

it may take a while but they should be able to run it through the automated testing procedures for confirmation of the compatibility

https://www.linkedin.com/in/dave-collins-7aa71a3b
Hi Dave, thanks for the offer but I decided to give them the 13.4.1 version of the Linux Agent to use in the build. I think we are all thinking the same thing that it would "probably" co operate but if support was needed for some reason, we'd be out of luck. I should really consider upgrading all of our agents soon so it makes sense to go with a newer version.

Again, I really appreciate the offer !!

Bruce

I came across some additional info today that may be useful in relation to this topic,

 

I just had a chat with the engineers and they mentioned that the 2019r2 agent will be compatible with 2019r1 however the fnms auto-deployment will need to be disabled (Upgrade mode: Do not upgrade automatically) to prevent an auto-downgrade of the agent, that will also mean you will need to deploy this using an alternate method for the new osx devices if you used the fnms auto-deployment previously.

please see attatched screenshot, this is from the inventory settings menu in fnms

autodeploy-req-setting.PNG

 

The context is I had a customer that wanted to install the agent on OSX Catalina, but we will not be supporting that platform until FNMS2019r2 releases (which is about a week away as of time of writing)

They wanted to know if this also required  their FNMS2019r1 to be upgraded which is no, However the FNMS auto-upgrader will need to be disabled else the 2019r1 version of fnms will end up removing the fnms2019r2 agents and installing the 2019r1 ones instead

Thought it may be useful to keep in mind when installing newer agents running on older fnms platforms

https://www.linkedin.com/in/dave-collins-7aa71a3b

@smithclarkson01 Helpnet is your best resource, check out the release notes for each particular version of FNMS:

https://helpnet.flexerasoftware.com/

https://www.linkedin.com/in/dave-collins-7aa71a3b