‎May 02, 2019 10:24 AM
What version of FlexNet are you using? The behavior you have described sounds like it may be related to Issue Number IOJ-1858647 (IsUsed flag set to No despite reporting a recent LastUsedDate) that is listed as addressed in the FlexNet 2018 R2 Release Notes.
‎May 02, 2019 10:32 PM
Stephan:
The "90 day" rule can be changed on an application. If you go into the properties of this application and look at the Usage tab, what do the settings say?
‎May 02, 2019 02:12 PM
‎May 03, 2019 03:32 AM
What version of FlexNet are you using? The behavior you have described sounds like it may be related to Issue Number IOJ-1858647 (IsUsed flag set to No despite reporting a recent LastUsedDate) that is listed as addressed in the FlexNet 2018 R2 Release Notes.
‎May 02, 2019 10:32 PM
This sounds like the issue. I'm not sure what version is running but will double check. Thanks.
‎May 03, 2019 03:33 AM
‎Dec 05, 2020 10:01 AM
‎Dec 06, 2020 05:47 AM
@ChrisG Sorry I missed that - we are seeing the exact same issue on our 2019 R1 system.
‎Dec 07, 2020 10:09 AM
So if you are using the 2019 R1 release then you won't be specifically getting affected by IOJ-1858647, but there may be something else going on with your data that is resulting in you not seeing what you expect to see. I don't have any particular insights into what it might be though sorry.
‎Dec 07, 2020 04:14 PM
@ChrisG Was this issue completely resolved in 2018 R2? We have a customer that has "last used dates" within their usage threshold but the "used" column still shows no. Their version is 2018 R2.
‎May 27, 2021 08:17 AM
Yes, the specific issue IOJ-1858647 is marked as being fixed in the 2018 R2 release. If you are seeing similar behavior then it may be something else going on causing a similar symptom.
‎May 27, 2021 08:22 AM