Highlighted
Flexera beginner

FlexNet Usage Data

Jump to solution
Hi All, I am currently reviewing the Application data for an application and finding conflicting information for the Usage reporting. The criteria, as I understand it, is that an application is classed as used if opened once in 3 months. A standard across the FlexNet installation. When I review the Device list where the application has been discovered and filter used to "no", i can still see last used dates within the last 3 months. Is this something I am misinterpreting or an error/limitation with the FlexNet install? Thanks in advance.
0 Kudos
1 Solution

Accepted Solutions
Highlighted
Community Manager Community Manager
Community Manager

Re: FlexNet Usage Data

Jump to solution

What version of FlexNet are you using? The behavior you have described sounds like it may be related to Issue Number IOJ-1858647 (IsUsed flag set to No despite reporting a recent LastUsedDate) that is listed as addressed in the FlexNet 2018 R2 Release Notes.

(Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".)

View solution in original post

4 Replies
Highlighted
Flexera
Flexera

Re: FlexNet Usage Data

Jump to solution

Stephan:

The "90 day" rule can be changed on an application.  If you go into the properties of this application and look at the Usage tab, what do the settings say?

0 Kudos
Highlighted
Community Manager Community Manager
Community Manager

Re: FlexNet Usage Data

Jump to solution

What version of FlexNet are you using? The behavior you have described sounds like it may be related to Issue Number IOJ-1858647 (IsUsed flag set to No despite reporting a recent LastUsedDate) that is listed as addressed in the FlexNet 2018 R2 Release Notes.

(Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".)

View solution in original post

Highlighted
Flexera beginner

Re: FlexNet Usage Data

Jump to solution
Hi, yes I've seen this is adjustable. Its showing as 3 months and used once but the filtered results still show dates within the 3 month period.
0 Kudos
Highlighted
Flexera beginner

Re: FlexNet Usage Data

Jump to solution

This sounds like the issue. I'm not sure what version is running but will double check. Thanks. 

0 Kudos