May 02, 2019 10:24 AM
What version of FlexNet are you using? The behavior you have described sounds like it may be related to Issue Number IOJ-1858647 (IsUsed flag set to No despite reporting a recent LastUsedDate) that is listed as addressed in the FlexNet 2018 R2 Release Notes.
May 02, 2019 10:32 PM
Stephan:
The "90 day" rule can be changed on an application. If you go into the properties of this application and look at the Usage tab, what do the settings say?
May 02, 2019 02:12 PM
May 03, 2019 03:32 AM
What version of FlexNet are you using? The behavior you have described sounds like it may be related to Issue Number IOJ-1858647 (IsUsed flag set to No despite reporting a recent LastUsedDate) that is listed as addressed in the FlexNet 2018 R2 Release Notes.
May 02, 2019 10:32 PM
This sounds like the issue. I'm not sure what version is running but will double check. Thanks.
May 03, 2019 03:33 AM
Dec 05, 2020 10:01 AM
Dec 06, 2020 05:47 AM
@ChrisG Sorry I missed that - we are seeing the exact same issue on our 2019 R1 system.
Dec 07, 2020 10:09 AM
So if you are using the 2019 R1 release then you won't be specifically getting affected by IOJ-1858647, but there may be something else going on with your data that is resulting in you not seeing what you expect to see. I don't have any particular insights into what it might be though sorry.
Dec 07, 2020 04:14 PM
@ChrisG Was this issue completely resolved in 2018 R2? We have a customer that has "last used dates" within their usage threshold but the "used" column still shows no. Their version is 2018 R2.
May 27, 2021 08:17 AM
Yes, the specific issue IOJ-1858647 is marked as being fixed in the 2018 R2 release. If you are seeing similar behavior then it may be something else going on causing a similar symptom.
May 27, 2021 08:22 AM