Hello Everyone,
At several customers we have noticed False installations of Oracle middle ware products. The customers are using FNMS2019R2 or higher.
After investigating the root cause is found in the inventory.xml and comps.xml,
Inventory agent interrogates inventory.xml and comps.xml, these xml's provide installer evidence for installed components.
Oracle usually take backup these XML and also put them under backup folder and xml's files in the backup folder can lead to obsolete installed component information that was installed at some point but not anymore.
In inventory agent version 2019 R2 and later, a change is made to exclude components XML files under backup folders that will help to automatically exclude evidence collection from backup folders.
unfortunate we still see many different inventory and comps.xml on systems with False information about installed Oracle products.
I am wondering are there any other people experiencing the same issue? As I would expect more customers to have this issue as for example the xml files are also being created with patches and updates.
Regards
Ronald
‎Aug 23, 2020 12:54 PM
Hi Ronald,
I have similar challenges at multiple customers. It is almost impossible using the inventory.xml and comps.xml for a reliable source of evidence due to all the backup, patches and other directories.
Using file evidence excludes, the number of false positives were reduced but some still remain.
Stefan
‎Aug 24, 2020 03:49 AM
‎Aug 24, 2020 07:13 AM