I am trying to manually import log files but I receive an error
Unknown error when importing the report configuration. Unknown Error, please see details in FlexNet Manager log (Error: ).
I check the log file and saw the error
2022-09-22T08:39:19,717 ERROR [reporting .actions] [default task-2] An error occu red while reading the report configurati on file Failed to import report configur ation:[Incident# 3595-686] com.flexnet.r emotereporting.exceptions.FLEXnetReporti ngInvalidArgError: Invalid argument
I have stopped and restarted the Flexnet service on the Reporting and Application server but it has not resolved the issue. Any ideas on how to fix this?
‎Sep 22, 2022 07:51 AM
Hi kdoyle,
Can you please provide the command line you are using to upload the report log files.
Thanks
Paul
‎Sep 23, 2022 02:57 AM
I am using the Import button on the GUI
Reporting -> Report Log Summary -> Import Report Log
‎Sep 26, 2022 07:24 AM
What's the size of the file(s)? Do you have access to the Admin server and attempted to import from there?
Paul
‎Sep 26, 2022 08:30 AM
When I do bulk import I see the application states Importing 6 log files. When I go back to the GUI on 2 log files have been imported. I was previously able to successfully import all 6 logs (individually and bulk)
The size of the files imported are 792KB and 455KB.
The size of the files not imported are 8189KB, 1376KB, 733KB and 10692 KB
‎Sep 27, 2022 02:56 PM