When performing a manual import of the content libraries the task is failing due to a failed extraction of the EOSL libraries. We are not using the EOSL libraries and I am not creating the EOSL folder under content. I only have ARL and SKU/ After the ARL tasks complete the RecognitionImportTool is beginning the EOSL tasks and attempting to extract the EOSL cab file. It creates a temp-extract file and then fails.
Is there a way to force the tool to disregard the EOSL task and move to the SKU and PURL import?
May 12, 2020 02:51 PM
@dbeckner - Go ahead and create the folder named C:\ProgramData\Flexera Software\FlexNet Manager Platform\DataImport\Content\EOSL. Just do not put the EOSL.cab file into this folder. Your ARL import should run now and no EOSL data will be imported.
May 13, 2020 07:10 AM
Hi @kclausen It looks like the issue is that the customer is licensed for the EOSL library so the process expects the library to be there. Once I get those added in I am confident it will work. Thanks for the response.
May 14, 2020 07:11 AM