We have configure a beacon to connected to FNMS Cloud but it show Check connectivity.
This is what is done:
What else could we check ?
Oct 15, 2019 04:51 AM
I have a similar problem in my environment where one of the beacons is showing "Check Connectivity" and all the steps have been followed as described.
However the beacon is seemingly uploading and returning data correctly - so my question is, is data actually being uploaded from the beacon you're having issues with?
Oct 23, 2019 08:38 AM
Please check the 'C:\ProgramData\Flexera Software\Incoming' sub folders to ensure there are not a bunch of logs waiting to be uploaded.
Check the uploader.log located in c:\windows\temp\managesoft.
Oct 23, 2019 08:56 AM
Jun 01, 2020 07:12 AM
@savin_shetty1 - If you have a proxy configured, check your IE settings and follow the link below:
Also ensure that your TLS settings are configured in the registry.
If you dont come right let me know.
Jun 01, 2020 11:19 AM
Jun 03, 2020 01:30 AM
Hello There, perhaps log onto the Beacon server and go into the Windows Services area and Stop the Beacon Service , wait a minute or 2 and then restart it. I have seen where the Beacon Service gets hung up for some reason, stopping and restarting the Beacon Service quite often works. It's a long shot but worth the few minutes of effort.
Oct 23, 2019 06:53 AM
Hello Again, just thought of something else .. if this is a brand new Beacon and has never worked or perhaps the very first Beacon ... verify your environment or perhaps the clients environment for how any Proxy server is configured.
In my environment, we have to identify all 5 of our Beacons in an Non Authenticated Group so that the Proxy server is not looking for a user and password. Reminder that ..
Flexera FlexNet Manager Beacon servers do not support Authenticated Proxy. The Beacon only supports Anonymous Proxy.
Again .. worth a look
Oct 23, 2019 07:08 AM