cancel
Showing results for 
Search instead for 
Did you mean: 
mfranz
Consultant

All Inventory - Inventory Chassis Type empty

Jump to solution

Hi,

A customer asked me about the "Inventory chassis type" field. In the "All inventory" view, values are missing or "Unknown", while in the inventory itfelf the value is set. I double checked it in my test environment and see the same bahaviour.

2019-08-20_12h54_58.png

Can anyone confirm this?

Best regards,

Markward

1 Solution

Accepted Solutions
Flexera kclausen
Flexera

Re: All Inventory - Inventory Chassis Type empty

Jump to solution

I can replicate this in 2019 R1 On-Premises, but not in 2019 R1 Cloud.  Looks like it has been identified as a defect and the fix has already been applied to the Cloud. 

Therefore, I expect that this issue would be fixed in 2019 R2 On-Premises.

Kirk

6 Replies
Community Manager ChrisG Community Manager
Community Manager

Re: All Inventory - Inventory Chassis Type empty

Jump to solution

I'm not sure that it helps a whole lot, but I am unable to reproduce behavior like is described here in FlexNet Cloud. I see "Inventory Chassis Type" values in the "All Inventory" grid as expected:

image.png

(Anything expressed here is my own view and not necessarily that of my employer, Flexera. If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".)
0 Kudos
Highlighted
MurrayPeters
Intrepid explorer

Re: All Inventory - Inventory Chassis Type empty

Jump to solution

Hi Markward,

I see that issue occurring in my own local install of FNMS 2019R1.  It looks like a defect to me as the list view of computers sources data from Grid_ComputerListModel* and the individual properties page of a computer sources data from the ComplianceComputer* - however the ChassisType retrieved is not the same from both, the NULL in the first query results in the empty chassis type column in the grid view.

chassis.PNG

-Murray

adrian_ritz1
Intrepid explorer

Re: All Inventory - Inventory Chassis Type empty

Jump to solution

Hi Markward,

 

I can confirm that I see the same issue on my implementation.

FNMS 2018 R2 and FNMS 2019 R1 on prem implementation.

mfranz
Consultant

Re: All Inventory - Inventory Chassis Type empty

Jump to solution

Hi @MurrayPeters@adrian_ritz1,

Thanks for your confirmation. I had the assumption that a view or something like that must be defect. Unfortunately none of the "Grid_" objects are mentioned in the schema reference.

2019-08-21_11h41_17.png

There are some stored procedures referring to this table, but they seem to call CLR precedores and the assembly is binary, so I cannot see inside of them. Intelectual property and stuff... Smiley Very Happy

I'll have to open a case.

Best regards,

Markward

0 Kudos