Good day community
We are experiencing an issue where all of our Data Imports are sitting in a pending state. They do not complete. We recently upgraded to 2020 R1.
We have checked the following:
Please advise urgently 🙂
Oct 26, 2020 12:50 AM
try to reset the user and password in the Microsoft IIS application pools where ever your Flexera service account can be found there.
Restart IIS, that should help...
Thanks & best regards
Oct 26, 2020 04:20 AM
Do you Batch Process log files show ANY activity?
Have your verified that the Batch Processor and Batch Process Scheduler services are running. If not, try to manually start them. If they are running, then restart the servers and recheck the activity in the Log Files.
Oct 26, 2020 07:41 AM