Hi Team,
I am getting an error message while using the advance filter option for "All Users" tab. I have checked it in other tabs like All Assets.. it is working fine.
All Users>Advance Filter>Termination date is less than>------ It shows a HTML error and then Red bar error.
I have attached the Error snaps. Please Suggest.
Sep 24, 2024 12:18 PM
The first place to look to get information about red error bar messages like this is the C:\ProgramData\Flexera Software\Compliance\Logging\WebUI\webui.log file on the FlexNet Manager Suite web application server. Logging in this file will normally contain specific details about what has gone wrong.
I assume the "Termination date" field is a custom property that is defined on user records in your FlexNet Manager Suite system, as this is not a built-in field. A guess at one possible reason that an error like this might occur when configuring an advanced filter on a custom property that has a date type is if non-date values have been imported into that property, or date values have been imported an incorrect form. It is critical to import custom property date values as strings in the following form: yyyy-mm-ddThh:mi:ss.mmm
For example Sep 25, 2024 would be represented as the following string: 2024-09-25T00:00:00.000
Sep 24, 2024 07:40 PM
The first place to look to get information about red error bar messages like this is the C:\ProgramData\Flexera Software\Compliance\Logging\WebUI\webui.log file on the FlexNet Manager Suite web application server. Logging in this file will normally contain specific details about what has gone wrong.
I assume the "Termination date" field is a custom property that is defined on user records in your FlexNet Manager Suite system, as this is not a built-in field. A guess at one possible reason that an error like this might occur when configuring an advanced filter on a custom property that has a date type is if non-date values have been imported into that property, or date values have been imported an incorrect form. It is critical to import custom property date values as strings in the following form: yyyy-mm-ddThh:mi:ss.mmm
For example Sep 25, 2024 would be represented as the following string: 2024-09-25T00:00:00.000
Sep 24, 2024 07:40 PM