We did the integration FNMS with AWS on Test able to fetch the all the EC2 devices information. While same activity did on the Production unable to fetch the EC2 devices information. Same roles and policies are configured on both the Test and Prod. In all AWS accounts the beacon is allowed to assume the configured the role.
Aug 29, 2022 04:14 AM
Did you go through the suggested community threads to check that all pre-requisites are in place also for the production environment?
Please feel free to contact Flexera Support to get assistance troubleshooting the issue but it sounds to me as the issue is on the AWS side...
And please inform the community members about its resolution if you think that others may benefit from it.
Sep 05, 2022 01:21 AM
Any information that could be helpful in running this down? What do the compliance reader logs from this particular job on that beacon show you? Is it erroring out, running and not fetching anything? Need some info.
Sep 06, 2022 07:34 AM
The screenshot there suggests you are looking at a count of inventory device records. When importing data from AWS, you are not importing inventory device records - you are importing cloud instances. The number of cloud instances that have been imported is not summarized in the numbers shown on the System Tasks page that you are looking at there.
Look at the Cloud Service Provider Inventory page to see how many cloud instance records have been imported.
Sep 26, 2022 03:10 AM