Hi Guys,
As per this link, I am receiving some conflicting views on how ARL updates should work, and the timescale for these updates, so I am interested in other users experiences also.
As per this link:
Updates are stated to be completed circa around 1>2 weeks - in my experience it's normally a few months. How in your environment would you normally deal with this scenario as the current timescales do not really fit our processes.
Also the documentation references that as a Cloud customer the Unrecognised Evidence is automatically uploaded and processed by the ARL team. However I've never experienced that happening, and I'm asked to submit evidence updates.
Jan 14, 2020 06:37 AM
For me ARL update processing is usually closer to 1 month rather than 2 weeks.
I agree with your point regarding automatic evidence processing. Even though we have an on-site solution, it does not look like that there is lots of automatic processing.
It's either that, or none of FNMS cloud customers are updating their software to the latest version (or each company is using a completely different set of software for its business). I am working with IBM products a lot and I always find unrecognized evidences of new versions of well known applications. It's not unusual for an application to be released a year or two ago, but its evidence would still be unrecognized.
Lack of consistency is another really annoying thing:
Jan 16, 2020 05:28 AM